Privacy Policy

Effective January 1, 2026

B&R Odessa Insulation Company, odessainsulationcompany.com, hi@odessainsulationcompany.com

What this policy covers

B&R Odessa Insulation Company is an insulation contractor in Odessa, TX. This policy explains what information we collect when you use our website, how we use it, how long we keep it and what you can ask us to do with it.

It applies to every page of this site, starting with our home page, and to the information you send us through the site. You can read more about who we are on our About page.

Information you give us

When you fill out our contact form, you give us the details we need to answer you. That usually includes your name, phone number, email address, the address of the house and a short note about the job, such as a hot upstairs room, a drafty attic or cold floors over a crawl space.

If you call, text or email us, we keep the details you share so we can follow up and schedule your estimate. You don't have to give us anything you aren't comfortable sharing, but we may not be able to quote or schedule the work without a way to reach you and the job address.

Information collected automatically, including cookies

Like most websites, ours collects some basic information on its own when you visit. That can include your browser and device type, the pages you look at, how long you stay, the site that sent you here and your general area, based on your internet connection.

We collect this through cookies and similar tools. Cookies are small files your browser stores so the site works properly and so we can count visits and see which pages people use. We use this information in summary form to improve the site, not to build a profile of you.

How we use your information

We use what you send us to reply to your request, set up and give your estimate, schedule and do the work, and follow up afterward if there's a question about the job.

We use the automatic information to keep the site running and make it easier to find what you need. We don't sell your personal information, and we don't use it for anything unrelated to your job or our website.

Who we share it with

We share information only with the companies that help us run the business and the website, such as the service that hosts our contact form, our website host and our analytics provider. They get only what they need to do that work for us.

We may also share information if the law requires it, to protect our rights or safety, or as part of a sale or transfer of the business. Outside those cases, your information stays with us.

How long we keep it

We keep contact and job information for as long as we need it to answer you, finish the work and keep ordinary business records, such as estimates, invoices and records we may need if a question about the job comes up later.

When we no longer need it for those reasons, we delete it or keep it in a form that no longer identifies you. Website analytics information is kept in summary form and isn't tied to your name.

Your choices and rights

You can ask us to tell you what personal information we have about you, to correct it or to delete it. We'll do that unless we need to keep a record for legal or business reasons, and if so, we'll tell you why.

You can ask us to stop contacting you at any time. You can also block or clear cookies in your browser settings, though some parts of the site may not work as well afterward. Depending on the state you live in, you may have other privacy rights, and we'll honor any request the law gives you the right to make.

How we protect your information

We take reasonable steps to keep your information safe, and we limit who can see it to the people who need it to serve you. No website or email system is completely secure, so please don't send us sensitive details like payment card numbers through the contact form.

Children's privacy

Our website is meant for adults arranging work on a home or building. We don't knowingly collect information from children under 13, and if we learn that we have, we'll delete it.

Changes to this policy

We may update this policy when our website or the way we work changes. When we do, we'll post the new version on this page, and it applies from the time it's posted.

How to raise a privacy concern

If you have a question about this policy, want to make a request about your information or think something isn't being handled right, reach out through our contact page or call (432) 280-0033.

Tell us what you're asking for and how to reach you. We respond within 1 business day, and we'll work with you until the question is settled.